Pera Business Park Ltd
Pera Business Park, Nottingham Road, Melton Mowbray, Leicestershire, LE13 0PB
Email: [email protected]
ICO Registration Number: ZA194516
Pera Business Park Ltd is the data controller for the personal data described in this notice and is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect and process the following categories of personal data:
Tenant & Customer Information:
– Name
– Business name
– Contact details (email, telephone number, address)
– Billing information (including business bank account details)
– Identification documents (for AML purposes)
AML & Compliance Information:
– Proof of identity
– Proof of address
– Company registration details
– Beneficial ownership information
Security & Site Management:
– Key holder names and contact details
– Staff names (where provided for security purposes)
– Vehicle registration details (if applicable)
– CCTV images (where signage is displayed)
Virtual Office Services:
– Name and address details linked to mail handling
– Records of scanned and forwarded post
Marketing (Opt-In Only):
– Email address
– Communication preferences
We collect personal data:
– Directly from tenants and customers
– From authorised representatives
– From publicly available sources (for AML checks)
– Through CCTV systems on site
We process personal data under the following lawful bases:
Contract – To provide tenancy agreements, virtual office services and related facilities.
Legal Obligation – To comply with Anti-Money Laundering (AML) and other legal requirements.
Legitimate Interests – For site security, key holder records, managing access to the estate, fraud prevention and business administration.
Consent – For marketing communications. Consent can be withdrawn at any time by emailing [email protected].
We use personal data to:
– Administer tenancy and virtual office agreements
– Conduct AML checks
– Manage site security and key holder registers
– Provide customer updates relevant to services
– Send marketing communications (where opted in)
– Comply with legal and regulatory obligations
We do not sell personal data.
We may share personal data with:
– Regulatory authorities (where legally required)
– Professional advisers (accountants, auditors, legal advisers)
– Service providers (e.g. IT systems, shredding services)
– AML verification providers
All third parties are required to process personal data securely and lawfully.
Some service providers may store data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms under UK GDPR.
We retain personal data only as long as necessary.
Typical retention periods:
– Tenancy records: duration of tenancy plus 6 years
– AML records: 5 years after the business relationship ends
– Key holder information: while tenancy is active
– CCTV footage: retained for a limited period unless required for investigation
– Marketing data: until consent is withdrawn
We securely delete or destroy data when no longer required.
We implement appropriate technical and organisational measures to protect personal data, including secure IT systems, access controls, confidential waste disposal and secure mail handling procedures.
While no system is completely secure, we take reasonable steps to protect data from loss, misuse or unauthorised access.
Under UK GDPR, individuals have the right to:
– Request access to their personal data
– Request correction of inaccurate data
– Request erasure (in certain circumstances)
– Request restriction of processing
– Object to processing based on legitimate interests
– Withdraw consent (where processing is based on consent)
– Request data portability (where applicable)
Requests should be made in writing to [email protected].
If you are unhappy with how we process your personal data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
We may update this Privacy Notice from time to time. The latest version will always be available on request and published on our website.
